Martz Trailways - Stolen iPad on Martz bus line

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Not resolved

Martz hasn’t put forth the efforts to help me in this matter. I took bus ride to nyc on11-20-18.

After we arrived in nyc I accidentally left my iPad on the seat located on the back of the bus .i was the last person off the bus. When I got to my hotel I started tracking my iPad from my cell phone and it was on interstate 80 . I called Martz spoke to Joey from the maintenance department night crew, he assured me he would contact the driver and retrieve the iPad . And he would call me when he has it .

I never received a phone call .yet again Martz employee dropped the ball. The next day I called again spoke to another person from maintenance and I asked for a video recording of the bus so I can see the person who stole my iPad , they said they would work on it and call me back .

I never got a phone call, I travel on Martz twice a month two and from to nyc , i’ll Never ride this bus line again . By the way the person who stole my I paid lives Kingston near price st

I’m still trying to get my iPad back , no thanks to Martz employees

No a good company to help out customers !

Martz Trailways in East Stroudsburg, Pennsylvania - Rude driver

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2.0
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I have called Martz more than once about Andy Pritt. He is one of the rudest drivers I've come across. I now take a different bus due to the fact that especially on Monday mornings he smelled as if he just walked out of a bar. Martz does nothing. They talk a good talk tho==especially Phil. We are going to watch him, big deal. He gets wind of it and behaves for awhile.

My life is more important than that.

Other drivers have noticed it, but they all stick together.

Then he tries to pick up passengers, even after telling them he has somebody at home. Really!!!!!!!!

Start looking for a new way to NYC.

Product or Service Mentioned: Martz Trailways Vehicle Driver.

Reason of review: Poor customer service.

I didn't like: Rude driver.

Martz Trailways in Stroudsburg, Pennsylvania - Nightmare on wheels

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1.2
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This service just keeps gettinv worse. The drivers arent trained properly and no one seems to care. The busses are co stantly late or breaking down.

Product or Service Mentioned: Martz Trailways Bus Service.

Reason of review: Poor customer service.

Martz Trailways in Wilkes Barre, Pennsylvania - Fear I would never make it home to our kid !

5 comments
Not resolved
1.7
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NYC to wilkes barre , first Martz Traways messed up by telling me to catch a bus that didn't exist Started me off with a sour taste, ( I missed 3 hours in NYC ) , the kicker is , this bus driver was drunk, and rude ! Wouldn't let me on the bus at first after much dismay and many heart attacks her let me on, but he had a bad scanning device , the couple before me had "mobile " tickets , meaning we could use our phones to board .

He gave them a hard time , and then me and my fianc , and we had to make it home to our daughter! He let the couple ahead of us on and then said " another one , doesn't like to print backup!

" I said so I don't have to print backup it says her on your website .. it does ( I swear it ) long story short my trip was ruined , I did make it home but I had nearly a panic attack and why single us out when clearly his machine was not scanning from the 1st couple on, I just want my trip refunded I don't think that is unfair #Martztrailways

Product or Service Mentioned: Martz Trailways Bus Service.

Reason of review: Poor customer service.

Comments

Anonymous
#1516423

Why should you get your trip refunded? You made it to your destination.

Stop scratching around for free trips or money. You chose bottom of the barrel travel. I’m concerned that you would intentionally lie about someone else in order to get a refund. How do you know the driver was drunk??

Did you breathalyzer him? Did you ACTUALLY WITNESS them drinking on the job? You have to qualify your statement. Otherwise all you have done is WILLINGLY GAVE that employee fuel to sue you for defamation.

All you have done is willingly place YOUR OPINIONS as fact about another human being with ZERO PROOF of any wrong doing. I’m going to email them and I’m sure they will want to let thier lawyers handle the situation. Oh, and just to dig that hole a bit deeper, they can find out what factory who you are. With just a court order, they can get ALL of the metadata you gave them by making a defaming post.

I doubt you will have the money to pay for your misdeeds but defamation suits start at $25k and go up. And that’s just from the driver!!

I guess being a fishmonger gossiping and lying online does have a price. Let’s see if YOU can pay it shall we.

Anonymous
#1413415

He was drunk and you still got on. BS

Anonymous
to Dan #1421703

You missed the whole reason why I was pissed , the rude and drunk part was nothing compared to the lack of respect the man had for his own companies way of doing things , like use a digital ticket. Was that at a slow enough pace for you to understand dim , I mean Dan ?

Anonymous
to Anonymous #1516008

I would be a little more concerned about him driving drunk than lack of respect for you and the company. Just saying

Anonymous
to Dan #1516123

Take a look at his beer gut , you mean to tell me he drives to the city , sits there for hours waiting to drive back , and doesn’t kick one or two back? BS , are you a worker for Martz?

Were you there ? Also , at that point it was either board or stay in NYC and leave my child home without a parent ...

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